Could vs. Should: Decoding the Crowded CX Technology Marketplace
September 27, 2018 at 10:30 AM CT Presented by Kurt Schroeder
From Artificial Intelligence to Machine Learning, Customer Analytics to UX Design Tools, it seems every vendor offers a solution or platform to help organizations drive CX.
In the first webinar of the series we ask, simply because a vendor markets their technology as a CX solution, does that mean it will have the impact your organization is after? This 30-minute session will cover:
- The crowded CX technology marketplace
- Features and functionality that offer real impact
- Benefits of implementing various CX technologies
Join us as we examine the noise in the market place and offer suggestions on how to make sense of it all.