PureAnalytics - Get More from Your Interaction Data

This webinar will dive into your contact center data, and show you not only some commonly requested statistics, but also how changing small items in your contact center can have a profound impact on your company’s capital, and that investment return.
 
 
Presenter: 
 
Trent Vance
Contact Center Analytics Consultant
Avtex
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View the complete Engage 2019 Recap Series Schedule

We compiled some of our favorite sessions and topics from Engage 2019 and asked the presenters to share their expertise in a weekly webinar series.